Privacy Policy

Effective Date: January 1, 2025
Last Updated: April 1, 2026

Tweak Info Solutions (“we”, “our”, or “us”) operates the website tweakinfo.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide Directly

  • Name, email address, phone number submitted via contact or inquiry forms
  • Project details and requirements shared during consultations
  • Billing and payment information processed through secure third-party gateways
  • Messages sent via WhatsApp, email, or any other communication channel

Information Collected Automatically

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services
  • Process transactions and send related information (invoices, receipts)
  • Send project updates, proposals, and service-related communications
  • Improve our website, services, and user experience
  • Send occasional marketing emails (you can opt out at any time)
  • Comply with legal obligations

3. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

We use the following types of cookies:

  • Essential cookies — required for the website to function
  • Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics)
  • Preference cookies — remember your settings such as dark/light mode

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers — trusted third parties who assist in operating our website or conducting our business (e.g. payment processors, email services), subject to confidentiality agreements
  • Legal requirements — when required by law or to protect our rights
  • Business transfers — in the event of a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Project-related data is typically retained for 3 years after project completion. You may request deletion of your data at any time.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you
  • Correction — request correction of inaccurate data
  • Deletion — request deletion of your personal data
  • Objection — object to processing of your data for marketing purposes
  • Portability — request transfer of your data in a machine-readable format

To exercise any of these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: